Depending on the type connection you are having trouble with select e.
How home connect door lock wont lock.
If the z wave kwikset lock was not discovered or if it was previously connected with another controller you may need to reset or exclude the device before it can successfully connect with the smartthings hub.
It does not directly connect to wi fi.
Been on hold for 40 minutes with schlage.
Shut the door and try to lock it.
Still this august smart lock is a moderately priced capable smart door lock for keyless entry.
Here are some things to keep in mind if your lock is offline.
Wait for the led on the interior side of the unit flashes and the unit emits a beep indicating successful bolt operation programming before further.
Tap the end of a chisel under the door stop on the striker side of the jamb.
A sturdy locked door brings a homeowner peace of mind.
To do this in the smartthings mobile app.
If it won t lock open the door.
There are two ways to connect to your smart lock using your phone.
The schlage connect smart deadbolt combines advanced features and compatibility with your home automation or security system allowing you to control your lock from anywhere and freeing you from the hassles of lost keys getting locked out or hiding a spare for friends and family.
From the home screen touch menu and select devices.
Tried existing on line sites.
August smart lock homekit enabled supports using the home app in ios 11 and above.
To reset a z wave kwikset lock.
It s the best.
If your lock is having trouble reaching guard or connect it will appear as offline in the nest app.
This article contains troubleshooting tips for issues you may experience w.
Allow ten seconds to elapse then hold down the lock button while reinstalling the battery pack.
Even if your lock is offline most passcodes will still work.
How to fix a locked door that won t open.
Continue to hold down the lock button until the bolt begins to move then release the button.
The lock works fine with smartthings and i was able to connect the schlage wifi to my home wifi.
But alas i am unable to add a lock to my schlage sense.
Hi i am unable to add my initial schlage lock with my wifi.